Effective Date: January 11, 2025

At Babyliv, operated by C L ENTERPRISES (“we,” “us,” or “our”), we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.babyliv.in (“Website”). By accessing or using our Website, you agree to the terms of this Privacy Policy and the applicable laws of India, including the Information Technology Act, 2000, and its amendments.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
  • Name, email address, phone number, shipping address, and billing address provided during account registration or checkout.
  • Payment information collected securely through Razorpay. For Razorpay’s privacy practices, please refer to their Privacy Policy.
• Non-Personal Information:
  • Browser type, IP address, and operating system collected through cookies and similar technologies.
• Transactional Data:
  • Details of purchases and transactions made on our Website.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and deliver your orders.
• To respond to your inquiries and provide customer support.
• To send order updates, promotions, or newsletters (you may opt-out at any time).
• To improve our Website’s functionality and user experience.
• To comply with legal obligations under Indian laws and resolve disputes.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers:
  • Razorpay for payment processing.
  • Logistics and delivery partners to fulfill your orders.
• Legal Authorities:
  • When required to comply with Indian legal obligations or protect our rights.

4. Payment Information

All payment transactions are securely processed by Razorpay. We do not store your credit/debit card details on our servers. Please review Razorpay’s Privacy Policy for more information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience and Website functionality.
• Analyze Website traffic and trends.

You can manage or disable cookies through your browser settings, but doing so may limit certain functionalities of the Website.

6. Your Data Protection Rights

As an Indian user, you have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving promotional emails.
• Lodge a grievance under Section 43A of the Information Technology Act, 2000, if you believe your privacy rights have been violated.

To exercise these rights, contact us at support@babyliv.in.

7. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures align with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

C L ENTERPRISES
1306/19, Sant Nagar, HUDA Complex, Rohtak, Haryana 124001
Email: support@babyliv.in

Last Updated: January 11, 2025